Introduction
WPRobo Limited (“WPRobo”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website (wprobo.com) and services.
WPRobo Limited is registered in England and Wales. For the purposes of data protection legislation, we are the data controller.
What Data We Collect
We may collect the following personal data:
- Contact information — name, email address, phone number, company name
- Project information — website URLs, project requirements, technical specifications
- Payment information — billing address, payment method (processed by our payment provider, not stored by us)
- Technical data — IP address, browser type, device information, pages visited
- Communication data — emails, messages, and support requests you send us
- Application data — CVs, cover letters, and information submitted through job applications
How We Collect Data
We collect data through:
- Contact forms, inquiry forms, and application forms on our website
- Email communications
- Phone calls and video meetings
- Cookies and analytics tools
- Third-party platforms (LinkedIn, WooCommerce)
How We Use Your Data
We use your personal data to:
- Respond to your inquiries and provide quotes
- Deliver the services you have contracted us for
- Process payments and issue invoices
- Send project updates and communications during active projects
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Legal Basis for Processing
We process your data based on:
- Contract performance — to deliver services you have paid for
- Legitimate interest — to respond to inquiries and improve our services
- Consent — where you have explicitly opted in (e.g., newsletter)
- Legal obligation — to comply with UK law (e.g., tax records)
Data Retention
We retain your data for as long as necessary to fulfil the purposes described above:
- Client project data — retained for the duration of the client relationship plus 6 years (UK legal requirement)
- Inquiry data — retained for 12 months from last contact
- Job applications — retained for 6 months after the position is filled
- Analytics data — retained in anonymised form
Your Rights
Under UK GDPR, you have the right to:
- Access — request a copy of your personal data
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your data (“right to be forgotten”)
- Restriction — request we limit how we use your data
- Portability — request your data in a machine-readable format
- Objection — object to processing based on legitimate interest
To exercise any of these rights, contact us at contact us.
Cookies
Our website uses cookies to improve your experience. See our Cookie Policy for full details.
Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics — website analytics (anonymised IP)
- Pressable / WordPress.com — website hosting
- Brevo — email marketing (only if you opt in)
- WooCommerce — e-commerce transactions
Data Security
We implement appropriate technical and organisational measures to protect your data, including SSL encryption, secure hosting, access controls, and regular security updates.
Changes to This Policy
We may update this policy from time to time. The “last updated” date at the top of this page reflects the most recent changes. Continued use of our website after changes constitutes acceptance.
Contact
For privacy-related questions or to exercise your data rights:
WPRobo Limited
Email: contact us
Website: wprobo.com