Downloading generated documents

How documents are stored, served, and downloaded โ€” for both admins and submitters.

1 min read Updated May 2, 2026 Beginner

For the person who submitted the form

Immediately after a successful submission, the user sees a Download button on the confirmation screen. Clicking downloads the generated PDF or DOCX to their device.

This link is served through a secure, expiring URL โ€” not a direct file path. The link works only for a configurable window (default: 72 hours) after submission.

For you (the site admin)

  1. Go to DocuMerge โ†’ Submissions.
  2. Click the Document link in the row for any submission.
  3. The file downloads immediately.

Admins have permanent access to every stored document. The 72-hour expiry applies only to the submitter-facing link.

Where the files are stored

Generated documents live in /wp-content/uploads/wprobo-documerge-lite/documents/. The directory has a .htaccess file that blocks direct HTTP access, so the files are only reachable through DocuMerge’s authenticated handler.

Re-generating a document

Lite does not include a re-generate button. If a template changes and you want new documents, submit a new entry. (Pro adds a re-generate option.)

Deleting a submission

Deleting a submission from the list also deletes the generated document from disk. This is permanent.

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