Downloading generated documents

How documents are stored, served, and downloaded — for both admins and submitters.

1 min read Updated May 2, 2026 Beginner

For the person who submitted the form

Immediately after a successful submission, the user sees a Download button on the confirmation screen. Clicking downloads the generated PDF or DOCX to their device.

This link is served through a secure, expiring URL — not a direct file path. The link works only for a configurable window (default: 72 hours) after submission.

For you (the site admin)

  1. Go to DocuMerge → Submissions.
  2. Click the Document link in the row for any submission.
  3. The file downloads immediately.

Admins have permanent access to every stored document. The 72-hour expiry applies only to the submitter-facing link.

Where the files are stored

Generated documents live in /wp-content/uploads/wprobo-documerge-lite/documents/. The directory has a .htaccess file that blocks direct HTTP access, so the files are only reachable through DocuMerge’s authenticated handler.

Re-generating a document

Lite does not include a re-generate button. If a template changes and you want new documents, submit a new entry. (Pro adds a re-generate option.)

Deleting a submission

Deleting a submission from the list also deletes the generated document from disk. This is permanent.

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